Policies

All courses offered by PE Academy are delivered digitally.

Upon successful payment, students will receive immediate or scheduled access to the purchased course through our online learning platform.

Some courses may be released in modules over time (self-paced or scheduled learning), as described on the course page.

No physical materials are shipped unless explicitly stated.

Access Issues

If you do not receive access within a reasonable time or experience technical issues, please contact us at info@peacademyiq.com , and we will assist you promptly.

PE Academy is committed to protecting your privacy. This policy explains how we collect, use, and protect your information.

Information We Collect

We may collect the following information:

Name

Email address

Phone Number

How We Use Your Information

Your information is used to:

Provide access to purchased courses

Communicate important updates, course information, or support messages

Improve our courses and learning experience

Process payments securely

Data Protection

We do not sell or rent your personal information to third parties.

Payment information is handled by secure, trusted payment processors and is never stored on our servers.

We take reasonable technical and organizational measures to protect your data.

Third-Party Services

We may use third-party tools (such as learning platforms, email services, or payment gateways) strictly to operate our services.

Refund Eligibility

Due to the digital nature of our courses, refunds are handled under the following conditions:

Refund requests must be made within [X days – commonly 7 or 14] of purchase.

Refunds may be denied if:

A significant portion of the course has been accessed or completed

Downloadable materials have been accessed

The course is clearly marked as non-refundable

How to Request a Refund

To request a refund, please email info@peacademyiq.com with:

Your full name

Course name

Reason for the request

Approved refunds will be processed back to the original payment method within 10 days.

Exceptions

Promotional or discounted courses may be non-refundable (this will be stated clearly before purchase).

Subscription-based or live training programs are non- refunded.

Delivery Policy

Privacy Policy

Return Policy